Privacy Policy

Who we are

Ignite Creative Co LLC is a web design and digital services studio based in Austin, Texas. For any privacy question, or to request access to or deletion of your information, email grant@ignitecreativeco.world.

Information you give us directly

If you fill out the contact form on this site, we collect what you type into it:

• Your first and last name
• Your email address
• Your phone number, if you choose to provide it
• The content of your message

Information collected automatically

Like most websites, this site collects some information automatically as you browse. This includes pages you view, how long you spend on them, the approximate region you are visiting from, the type of device and browser you use, and the site or search that referred you.

Our hosting provider also keeps standard server logs, which include IP addresses, as part of delivering and securing the site.

Cookies and tracking

This site uses two analytics services, both of which set cookies in your browser:

• Google Analytics — measures overall site traffic and which pages people find useful.
• HubSpot — our customer relationship system. Its cookie lets us connect a contact form submission to the pages that visitor viewed beforehand, so we understand what someone was looking for before they reached out.

How we use this information

We use the information above to respond to your inquiry, to understand which parts of the site are working, and to improve the site over time.

We do not sell your information. We do not run advertising on this site. We do not add you to a marketing email list or automated drip campaign from a contact form submission — if you hear from us, it is a real person replying to you directly.

Who we share it with

We share information only with the service providers that make this site work, and only so they can provide their service to us. These include our website host, our analytics providers, our customer relationship system, our email provider, and — if you become a client — our payment processor.

Each of these providers handles data under its own privacy terms. We may also disclose information if required by law.

How long we keep it

We keep contact form submissions for as long as needed to respond to you and maintain our business records. Analytics data is retained according to each provider's standard retention period. You can ask us to delete your information at any time.

Your choices

You can browse this site without submitting any personal information. Most browsers let you block or delete cookies through their settings, and Google offers a browser add-on that opts you out of Google Analytics entirely.

You may also email us at grant@ignitecreativeco.world to ask what information we hold about you, to correct it, or to have it deleted. Depending on where you live, you may have additional rights under laws such as the Texas Data Privacy and Security Act, the CCPA, or the GDPR. We honor these requests regardless of where you live.

Security

We use reputable providers and industry-standard measures to protect the information we hold. That said, no method of transmitting or storing data online is completely secure, and we cannot guarantee absolute security.

Children

This site is intended for business owners and practitioners. It is not directed at children under 13, and we do not knowingly collect information from them.

Changes to this policy

If we change how we handle information, we will update this page and revise the date at the top. Material changes will be reflected here before they take effect.

Contact

Questions about this policy, or about your information, can go to grant@ignitecreativeco.world.